Skip to content - The cost of our services depends on your needs and the timeline. Changes may bring additional expenses, so be clear about your requirements.
- When you agree to a quote, it means you accept our policies. This agreement can be verbal, via email, payment, or a signed quote.
- Make sure all your needs are in the quotes. Provide clear guidelines and information; otherwise, we’ll proceed based on our understanding.
- Any specific details must be communicated early to avoid extra costs.
- Projects have fixed hours, but minor changes can be accommodated.
- We aim to finish within the agreed time, but delays may happen if features are altered.
- Client disruptions may lead to delays and added costs.
- We don’t offer refunds except in special cases. Bugs found during development won’t cost you extra.
- Provide all website content in the first two weeks to avoid delays.
- Testing is done on popular browsers and devices; inform us if you need testing on other browsers.
- Extra hours due to network issues on non-synapse servers will be charged separately.
- Projects stalled for more than two months incur admin costs.
- Our codes are protected by copyright. They can be handed over at an extra cost after settling all dues.
- We own copyrights to codes, and a license is granted for exclusive use as part of the hosting fee.
- We can’t control unexpected issues with third-party elements. Client responsibility includes keeping them up to date.
- Delays are unavoidable at times. We make reasonable efforts to stick to the schedule.
- Hosting fees and domain-related charges are separate unless specified.
- Email is our main communication method, so keep your email addresses updated.
- At Top Quality Resource, we strive for transparency and quality. Understanding these points ensures a smooth collaboration for a successful project.
